Flexible cover underwritten by one of the UK's leading insurers
Landlord insurance for HMOs
Several tenants with separate tenancy agreements under one roof? We offer cover for landlords of rental properties classed as houses in multiple occupation in the UK.
Landlords' insurance for HMOs
What is landlord insurance for HMO properties?
Owners of houses in multiple occupation (also called houses of multiple occupancy or a 'house share') can often find it difficult to secure the right landlord's insurance. This is because HMOs involve multiple separate tenancy agreements under one roof, meaning certain risks are multiplied.
We offer our residential landlords' insurance to owners of HMOs with up to five tenancy agreements in place, ensuring that you're covered for a range of risks while juggling several different tenants.
10% of landlords paid £12.95 a month or less for their Superscript insurance between January and March 2023.
- Insurance for properties with up to 5 tenancy agreements
- Buildings, fixtures and fittings and property owners' liability cover
- Up to a 17.5% multi-property discount
- Optional cover for landlords' contents and rental income
- Plus employers' liability cover if you need it
- Cover for HMOs with a minimum of 180-day tenancies
Be quote confident
We're big on fairness. So if you find a lower price for a comparable quote, we won't just match it – we'll go one better and beat it.
So even better than apples to apples, apples to better apples. We're talking Galas to Braeburns.
As you'd expect, T&Cs apply.
What does landlord insurance for HMOs cover?
This covers the cost of repairing accidental or malicious damage to the building, including:
- Clearing or repairing damaged drains, gutters or sewers
- Damage to cables and underground pipes
- Fire, flood and subsidence damage
- Repairing damage caused by a water leak
We can cover the cost of alternative tenant accommodation if the property becomes uninhabitable (up to 24 months) at 20% of the building's rebuild value.
We can cover malicious damage by tenants to your HMO property, with a £2,500 excess.
Fixtures and fittings cover
As the landlord of an HMO, it is likely that you'll be responsible for maintaining the fixtures and fittings within the property. You'll be covered for the repair or replacement costs of damaged fixtures and fitting, including:
- Breakage of fixed glass and fixed mirrors
- Damage caused by the illegal cultivation of drugs
- Theft of the building's fabric (eg. roof tiles or insulation)
- Damage to electrical sockets or light fittings
Property owners' liability
Can cover the compensation and legal costs (between £1 million and £10 million) if either a tenant or member of the public sustains an injury at your property.
This includes legal costs (up to £1 million) for any alleged breaches of health and safety, consumer protection or food standards legislation.
Plus, it covers your legal costs (up to £1 million) in connection to defense against accusations of:
- Corporate manslaughter
- Corporate homicide
- Culpable homicide defence
Unfortunately, we cannot cover any legal liability arising from the exposure to, or presence of, asbestos.
We offer several other useful covers for owners of HMOs to provide you with extra protection.
If your HMO property becomes damaged to the point that it is uninhabitable, the rental income you would have been paid is covered for a period of up to 24 months while the property cannot be occupied, meaning you would not be left out of pocket after an event such as a fire or flood.
This covers the value of all of the items in the rental property that belong to the landlord (such as upholstery and furniture in hallways or communal areas) against accidental and malicious damage, up to a limit of £75,000. Please note, the excess for malicious damage in HMO properties is £2,500.
This is a legal requirement for most UK landlords that employ full-time, part-time or contract staff (such as an admin assistant, handyman or property manager). It covers your liability to pay compensation and legal costs in relation to work-related sickness or bodily injury of an employee.
This covers the costs to repair damage to your property, and can cover your financial losses and your property owners' liability specifically in the event of an act of terrorism, which would not otherwise be covered by your regular landlords' insurance.
What's not covered by landlords' insurance for HMOs?
Houses of multiple occupancy with more than 5 tenancy agreements
Houses of multiple occupancy with tenancy agreements of less than 180 days
Houses of multiple occupancy let to local authorities with unknown tenants
Once you've completed a quote, you'll be able to view a summary of cover. Please always refer to your policy documents for full details around exclusions, terms and limits of your customised cover. Read our guide to understanding your policy documents.
What if my property isn't an HMO?
Are you looking to get landlords' insurance but your property isn't an HMO? Fear not, we cover all sorts of landlords:
Do you need an HMO license?
If your property is an HMO, then in order for your landlords' insurance to be valid, you'll need to hold all licenses required by your local authority.
An HMO is defined as any rental property let by three or more people who are not from one 'household' (such as a family), but share communal facilities like a kitchen and bathroom.
Crucially, not all HMOs require a license and there are two main types of license to be aware of:
- Mandatory HMO license - Any rental property let out to five or more people from more than one household that share communal facilities requires a mandatory license.
- Additional HMO license - Some smaller rental properties let to three or more people from more than one household require an additional license, depending on the local authority.
Each local authority will have its own rules around additional HMO licensing, so it's important to check your requirements with you local council.
Download your free landlords' guide
It's quick, instant and unlocks 42 pages of valuable advice for landlords.
How do insurance claims work?
The below is a good guide to the process and timescales you can expect when you need to make a claim under your policy.
If you’re ever unsure whether you can or should claim, it’s best to get in touch and we can let you know.
Notify us of the claim
Contact us by email at firstname.lastname@example.org, by 24/7 freephone on 0800 772 3059 or by logging in to your customer portal.
Ideally this should be done as soon as possible and within 30 days of you becoming aware of anything which you think may be covered by your insurance.
A good indicator of whether or not to let us know is if there’s an issue which may require a payment to be made on your behalf.
We'll get on the case
We’ll acknowledge your claim within 24 hours, and sometimes in as little as 30 minutes! This means you’ll receive email confirmation of your claims reference and contact information should you need to speak to us.
We will then reach out to you within 48 hours to request any extra information we need to progress your claim.
We’ll keep you updated on the next steps as the claim progresses.
A decision is made
We’ll let you know if your claim is successful or not. If your claim isn’t covered, we will always try to point you in the right direction and support you as best we can in getting back to normal.
Read about the most common reasons claims aren't paid.
If your claim is successful, once we have all the documents we need, we will aim to settle claims such as accidental damage, theft and lost equipment within five working days.
HMO landlord insurance FAQs
How much does residential landlord insurance cost?
Our landlord insurance starts from just £12.95 a month, but the price of your policy could vary depending on how many properties are covered, their location and a number of other factors.
10% of landlords paid £12.95 a month or less for their Superscript insurance between January and March 2023.
Is landlord insurance compulsory for landlords of HMOs?
Landlord insurance is not legally mandatory but this cover can protect you against a significant range of exposures and is often a condition for getting a mortgage approved for a buy-to-let HMO property.
What types of properties does residential HMO landlord insurance cover?
Our residential HMO landlord insurance includes cover for a range of different types of rental property, including apartments, flats and houses.
Can I get landlord insurance if my HMO property is temporarily unoccupied?
Yes, your landlords' cover is valid even if your property is unoccupied for a period of up to 45 consecutive days.
However, if the property is unoccupied for longer than that, there are certain things you must do for your policy to remain valid, including, but not limited to:
- You must let us know as soon as the property becomes unoccupied for longer than 45 days
- The property must be inspected both internally and externally at least once a week, with a written report of the inspection
- All refuse and waste must be regularly removed
- The property must be adequately secured and letterboxes sealed
- Gas, water and electricity supplies must be turned off at the mains
- All damage must be rectified immediately
- All water systems must be drained between 1st October and 31st March
We reserve the right to cancel a policy if your property is unoccupied for more than 45 consecutive days.
What excess will I pay?
The amount of excess you will be required to pay depends on what kind of insured event has occurred. Your excesses include:
- Fire, lightning, explosion, aircraft, or earthquake - no excess
- Damage caused by flood - minimum excess £300
- Malicious damage and theft by tenants - £2,500
- All other insured damage (where an excess applies) - minimum excess £250
- Subsidence - minimum excess £1,000
- Property owners' liability - £200
Can I insure multiple properties?
Yes, you are able to insure a portfolio of up to 10 properties on one policy, and enjoy an up to 17.5% multi-property discount. With HMOs, each property can have up to five separate tenancy agreements within each house and we can cover a portfolio that includes a mixture of HMOs and single tenancy properties.
Can I insure commercial units at the same time as my HMO properties?
Yes, you can insure commercial units as well as residential HMO properties on the same policy. For instance, if you own an and HMO with a shop or cafe unit on the ground floor. The maximum number of properties allowed on a single policy is 10.
What if I need to change or cancel my policy?
You won't be charged any fees or penalties for changing or cancelling your policy. You can change your policy anytime, but we need 30 days' notice if you'd like cancel.
Am I covered in the event of a terrorist incident?
Our landlords' insurance, like most insurance policies, contains a 'terrorism exclusion' meaning that you'll not automatically be covered for the cost of damage to your property or financial loss in the event of a terrorist incident.
However, you can opt to add terrorism cover to your policy which means that the cost to repair damage to your property, certain financial losses and your property owners' liability are covered even in the event of a terrorist incident.
- 31 May 20235 minute read
A landlord’s guide to HMO licensing
Around 1 in 10 private rented properties in the UK are classed as houses in multiple occupation (HMOs). We explore what licences landlords need to let out their HMO properties.
- 22 May 20237 minute read
What do EPC rules mean for landlords?
Government rules around Energy Performance Certificates (EPCs) in rental homes have changed in recent years, with another major change coming into force in 2028. We break down what all this means for landlords.
- 18 May 20235 minute read
What the abolition of Section 21 means for landlords [2023 update]
The UK government has introduced a Renters (Reform) Bill, committed to abolishing Section 21 'no-fault' evictions, to parliament. Here we break down what this means for landlords.
Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.