He said, she said.
Hearing from customers is vital for us. It helps us improve, adjust, craft and tinker. It's also nice to hear about the impact our approach to insurance is having on businesses.
Why we use Trustpilot
As a platform that's built on transparency and trust – we chose to collect all of our reviews independently through Trustpilot. This gives our customers a powerful voice so we can continuously listen, respond and improve our offering.
Scroll through what our customers say below or, if you'd like to write a review yourself, you can do so on our Trustpilot page.
Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.