Above the line Above the line

As a certified B Corporation we're working towards building a better world benefitting people, communities, and the planet. Take a look at what we're doing to build a better future for our customers, our employees and the environment.

Starting small and thinking big — that’s the key to progress.

We've now been a Certified B Corporation™ for a year and we're making incremental changes every day.

As part of our B Corp commitment, we publish an annual impact report. This report outlines the five B Corp impact areas and the progress we’ve made in each of them.

And while we’re pleased with our progress, we know that these are only the first steps in a longer journey. That’s why we’ve included our impact scores and the actions we’re taking to keep on improving — it’s not just a report, but a manifesto for what’s next.

Download it now

Our B Corp commitment

B Corp is a movement of companies working towards being the change we all want to see in the world, and Superscript got certified in April 2024.

Becoming a Certified B Corporation has been a meaningful milestone in our journey — one that’s helped sharpen our focus and deepen our commitment to doing business for good.

It also shows world what Superscript stands for: bringing a meaningful change to the insurance industry for businesses big, little and bold.

More about our score

It's not easy to become B Corp certified and this is what makes it so meaningful.

A B Corp is measured on a points basis and we’re proud to reveal our score of 88.2. Check out how we scored across the five impact areas:

Governance 20.3/25

This impact area evaluates our overall mission, engagement around our social and environmental impact, ethics, and transparency.

Workers 38.2/50

This area covers our contributions to our employees’ financial security, health and safety, wellness, career development, engagement and satisfaction.

Community 16.9/50

This impact area focuses on our engagement with, and impact on, the communities in which we operate, hire and source from.

Environment 8.7/50

This covers our overall environmental management practices as well as our impact on the air, climate, water, land and biodiversity.

Customers 3.8/5

This final area focuses on the stewardship of our customers through the quality of our products and services, ethical marketing, data privacy and security and feedback channels.

Check out our B Corp creds on the B Corp website.

How did we get here?

Learn all about what it takes to become a B Corp from our former Head of Claims, Laura and Harry from Seismic, the company that supported us on our journey.

Dig into the details

Some of the things that make us a B Corp

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Volunteering

Our team have completed 300+ volunteering hours in the last 12 months. We offer all our staff 20 volunteering hours a year. Whether you’re volunteering on a helpline or renovating a home for a family in need, Superscripters get paid time off to give back.

We also arrange days where our team can bond, while doing good for the local community, inlcuding at:

  • Mucking in at Stepney City Farm: We spent the day looking after animals at an inner city organisation that helps people of all ages learn about animals and food.
  • Supporting the team at Euston Foodbank: Preparing and packing food to help make sure people don’t go hungry in the community.
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Educating our customers about risk

Our debut risk report, Risk and success: the startup and scaleup edition provides a practical guide to tackling business risk, designed to genuinely help and educate customers and peers alike. It combines insights from 500 real founders with industry expert advice, all in one useful resource.

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We're ISO 27001 certified

ISO 27001 is the global gold standard for keeping information secure, and we’re proud to say we nailed it in 2024, officially becoming certified. It’s a big step forward in protecting our data, our customers and the way we work.

At its heart, the standard is all about three things:

  • Confidentiality: Only authorised people can access the information.
  • Integrity: Only authorised people can change it.
  • Availability: It must be accessible when needed
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Enhanced parental leave

In 2025, we introduced an improved policy around parental leave for expectant mothers and primary caregivers for adoption. During our annual team engagement conversations and surveys, the team told us that our equal gender neutral enhanced parental leave policy fell short in fully reflecting the physical recovery after childbirth or the vital bonding and emotional adjustment period for adoptive primary caregivers.

Equality is about fairness, but equity recognises different needs. So, we’ve acted on the feedback — giving better support to birth mothers and adoptive or surrogate primary caregivers, while keeping our parental leave inclusive for all.

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Health and wellness

We acknowledge that everyone has mental health, just like everyone has physical health, so we've baked both into our health and wellness policies. From group personal training sessions to being part of the cycle to work scheme, as well as a host of in-house sports teams and access to the mental health platform Spill to name just a few.

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We've started an ESG working group

In 2025 we put together our first ESG team at Superscript. The goal of this team is to bring like minded individuals who are passionate about doing more.

Our working group are putting a range of projects and initiatives in place to continue our commitment to doing better and hold us accountable.

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Inclusivity

From anonymous screening when we hire, through to gender neutral parental policies we're committed to encouraging equality, diversity and inclusion in our employment practices as well as across the insurance industry as a whole.

Our plan for the next 12 months

Achieving B Corp status is not the end of the journey for us.

We will continue to do all the things that got us this far — putting our customers at the centre of the work we do, volunteering with our local community, working towards a cleaner environment and continue being an inclusive place to work — but we also have lots of goals we are going to be working towards over the next 12 months, including:

  • Maximise offsetting our carbon through our partnership with Ecologi, implementing a reusable cup system and educating our staff
  • Being inclusive of our workers through our hiring practices, planning activities that don’t include alcohol and providing healthy and ethical snack choices in the office
  • Continuing to support our community by opening our office space to brands who might not have access to the same resources and exploring new ways to collaborate with local charities
  • Working with our customers by encouraging more customers to explore the B Corp journey for themselves and improving accessibility by making our website more inclusive for people of all abilities
  • Getting to grips with our governance by developing an ESG code of conduct, embedding our B Corp commitment in our unboarding process and providing Superscripters with information to help inspire a more socially responsible lifestyle in and out of work

The bar’s moving — so are we

As B Lab prepares to launch a more rigorous, requirement-based B Corp framework, we’re keeping a close eye on what’s ahead.

From climate action and living wages to human rights and inclusive governance, the new standards will raise the bar across ten core impact areas. We’re already thinking about what it’ll take to meet them.

We’ve never just walked the line — we’ve aimed to go above it. And as that line moves, we’re ready to move with it. Because doing better isn’t a one-off. It’s what we’re here for.

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Authorised by the FCA

The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.

A-rated financial strength

Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).

Protected by the FSCS

If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.