
Privacy liability insurance, underwritten by Chubb.
Insurance included automatically for SafeWeb Pro customers
Claims handled by leading global law firm
New claims acknowledged within 24 hours
What's included
Here's what you get with your cover.
Data breach cover
Can cover the claims costs from associated data breaches.
Fines and penalties
Can cover legally insured fines and penalties.
Legal defence costs
Can cover the costs should your claim go to court.
Subcontractor liability
Can cover a subcontractor's failure to protect data.
Accidental misuse
Can cover accidental misuse or collection of personal data.
£25k insurance coverage
Get £25k of insurance coverage every 12 months as long as you're a SafeWeb Pro customer.
Always refer to your policy documents for full details around exclusions, terms and limits of your customised cover. Read our guide to understanding your policy documents.

Download your documents
You can review and download your insurance documents here.
It's important to keep these as a record of your insurance should you need to make a claim.
What isn't included
As with all insurance policies, there are some things privacy liability insurance as part of your SafeWeb Pro subscription doesn't cover, including:
- Loss of fees, profits, or commissions.
- Any claims and/or incidents occurring before completing your SafeWeb Pro trial period.
How to make a claim
You make a claim
In the event of a claim, you can get in touch with us in one of three ways to notify us of the claim:
• Call us on: 0800 772 3059
• Email us at: safewebclaims@gosuperscript.com
• Or, you can fill out this form.
We'll collect some more details
Once we've received your claim. we'll ask you for some details, including the date of the claim, the type of claim and its detailed description.
You will also be asked to attach any relevant supporting documentation like a letter of demand or a statement of claim.
Your claim is assessed
Once submitted, your claim will be assessed in order to determine if your claim is successful or not.
FAQs
What does my insurance cover?
Privacy liability insurance is a part of your SafeWeb Pro subscription and can help protect your business with cover for privacy liability, cover for regulatory fines and penalties (where insurable by law) and cover for legal defence costs.
How do I get my insurance documents?
Once you have subscribed to the SafeWeb Pro product, you'll get instant access to your insurance documents.
Click "Download your documents" at the top of this page to view and download the details of your cover.
Am I eligible for this insurance?
In order to be eligible for this insurance, you must meet the following criteria:
• You are an active SafeWeb Pro customer who has paid their monthly subscription as scheduled.
• You generated turnover of less than £10m in your latest filed annual report and accounts.
• You are domiciled in the United Kingdom.
• You don’t work with cryptocurrency or adult content businesses, utility or energy suppliers, or social media platforms.
• You have not suffered a cyber event which could lead to a claim being notified under this policy in the last 12 months.
• Please note should you proceed without meeting these criteria we will be unable to settle any claims which may arise
How do I make a claim?
We know how stressful a claim can be, so we try to make the process as easy and hassle-free as possible.
In the event of a claim, you can get in touch with us in one of three ways to notify us of the claim:
• Call us on: 0800 772 3059
• Email us at: claims@gosuperscript.com
• Or, you can fill out this form.
Who are Superscript?
Superscript are a digital insurance broker who have partnered with SafeWeb to provide an insurance offering for SafeWeb Pro subscribers.
Who are Chubb?
Chubb is a world leader in insurance, and they underwrite the privacy liability insurance provided as part the SafeWeb Pro subscription.
Can I increase my insurance coverage?
Superscript work with market leading insurers to offer a range of business insurance products including cyber insurance.
If you want to increase your coverage, simply start a quote or call our friendly UK-based experts about your business insurance needs. 📞 0333 772 0759
Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.