Frequently asked questions Frequently asked questions

Our online process can only provide cover online for companies registered in the United Kingdom and sole traders resident in the United Kingdom.

However, we can provide cover offline for companies and sole traders registered elsewhere in Europe. You'll just need to complete an application form - please contact us for a copy of this form.

We don't provide cover for businesses elsewhere in the world - but watch this space!

We don't charge admin fees for amending or cancelling your cover. You can add covers to your subscription via your online account.

If you need to remove cover, or cancel, please get in touch with us at support@gosuperscript.com, or give us a call on 0333 772 0759+31 10 8080 889.

Our online quotation process is super intuitive, but if you prefer, we can go through your options over the phone - and you can arrange payment over the phone, too. Our phone number is 0333 772 0759+31 10 8080 889.

If you are a UK business with one or more employees (other than public organisations), including contractors, temporary employees or part-time employees, then yes, employers' liability insurance is a legal requirement.

Our monthly subscription model enables you to adjust or cancel cover at any time. Simply send an email to support@gosuperscript.com, including the date you want the policy to end.

Please bear in mind that you may need to pay one final month’s premium, depending on when your next payment is due (we require 30 days' notice for removal or cancellation of cover).

You can view and download your policy documents in your online customer account.

The most common way to pay is via credit or debit card. We accept Mastercard, Visa, Amex, Diners Club, Discover and JCB cards.

We don’t accept cash or cheques, but you can also pay with a BACS transfer if you prefer to pay annually.

If you prefer to pay annually, please give us a call on 0333 772 0759+31 10 8080 889, and we can take your card payment over the phone.

To calculate your premium, we look at a variety of factors related to your business. These include its size, turnover and number of employees.

Your business activities are also important, as some types of work naturally involve more risk than others.

It can also depend on the type of insurance you are buying. So, if for example you’re buying office contents insurance, your premium will depend on the value of the equipment and belongings you want to insure.

Your quote will be valid for 30 days, unless stated otherwise.

You must have a minimum cover of £10 million for employers' liability if you have employees, which is a standard limit. Failure to have this can mean fines of £2,500 for every day that you’re not properly insured. Various factors influence the level of cover you need, including the size of your business, the type of work you do and the requirements of your clients. You may also find that your regulatory body specifies a certain level of cover, depending on the industry you operate in.

Business insurance is tax-deductible and along with accountancy and legal fees, counts as allowable business expenses. Insurance is VAT exempt but subject to Insurance Premium Tax at a lower rate.

No - with the exception of employers' liability, which is a legal requirement for all businesses with employees (including interns and freelancers).

That said, many businesses consider the risk of being unprotected to outweigh the cost of insurance. What's more, certain professions and professional organisations require that you have cover, so it's a good idea to check this with your industry body or regulator.

No problem, give us a call and we’ll see what we can do.

We can cover over 1,000 business types, so it's likely we'll still be able to cover you! Please send us a message at support@gosuperscript.com or give us a call on 0333 772 0759+31 10 8080 889.

If you are a sole trader, you should enter your own name. If you register a company at a later date, please get in touch with us to amend your policy.

You can update your details in your online customer account. Simply log in and go to the Business details section, where you can edit your business and trading name, employee and turnover number, as well as add or remove premises. Your policy document will be updated automatically.

It will depend on your business and the types of risks you face, but most businesses need at least some insurance. When you start your online quote with Superscript, select your business type and industry and our quote builder will list all covers that are relevant to you and you might want to consider.

We just need a few details from you to create a tailored quote. So, you’ll need to provide your name, company name and business activities. It’s also handy to know the amount of cover you need. If you’re not sure, get in touch with the support team and we’ll be more than happy to assist.

Anyone can start a quote – simply click on 'start a quote' and you're away! Our quote builder will guide you through some questions so we can show you the right covers.

If you find that your business type isn’t listed in the dropdown, leave a message via the ‘Help’ button and we’ll get back to you within 24 hours.

Or, if you'd prefer to speak to us directly, give our customer success team a call on 0333 772 0759+31 10 8080 889.

It might not sound all that exciting, but insurance keeps brilliant businesses up and running, and doing what they do best, every day of the week. As a start-up or a small business, facing risks and challenges is all part of the job. But no matter how good you are, sometimes things happen that are completely out of your control. It could be a data breach, a robbery, or one of your customers taking legal action against you. That’s when insurance comes into its own, helping you cover the costs and manage the fall-out. So, you have the headspace to focus on building an awesome business.

Want to know more? Then check out 10 reasons why you need business insurance.

When you buy your policy, we’ll ask you when you want it to start. That can be the same day or at some point in the future. You are then covered from 00:00 on the day you choose.