Working from home insurance
Working from home? Get customisable cover to protect your equipment, data, clients and more.
Working from home or running a business at home doesn't come with all the same risks as working from an office or a public place, but you should still think about business insurance.
- Employers' liability, professional indemnity, cyber and more
- Cover for work at home or out of the office
- Hassle-free claims and UK-based customer support
- Adjust your policy any time, without fees
Be quote confident
We're big on fairness. So if you find a lower price for a comparable quote, we won't just match it – we'll go one better and beat it.
So even better than apples to apples, apples to better apples. We're talking Galas to Braeburns.
As you'd expect, T&Cs apply.
What insurance does my business need when working from home?
Covering you for the professional work you do for clients. Professional indemnity insurance is important for any business that offers advice or a professional service. If a client believes you've made a mistake or given them bad advice to their financial detriment, they could hold you liable for their losses.
Cyber and data security insurance
Working from home brings about circumstances that increase the risk of a cyber-attack which could cause business interruption or a data breach. Any business using computers or holding customer data should consider the benefits of cyber insurance.
Contents and equipment cover
Even if you have home contents cover, this likely won't cover your business equipment. Our business contents insurance covers your business equipment, including portable devices, wherever you're working - in the UK or temporarily overseas.
Employers' liability insurance
A legal requirement for any business with employees, employers' liability insurance covers damage or injury to employees due to their work. We offer up to £10 million cover and automatically cover employees who work from home.
Once you've completed a quote, you'll be able to view a summary of cover. Please always refer to your policy documents for full details around exclusions, terms and limits of your customised cover. Read our guide to understanding your policy documents.
Work from home claims examples
The ypes of claims that may arise for a business working remotely are often similar to businesses working from commercial premises, though there are certain differences. So, here are a few examples of claims in a work-from-home scenario where the business could be liable.
Breach of confidentiality
Wherever your employees work from, if a staff member accidentally passes on unencrypted confidential information meaning that a client’s financial records are compromised, your professional indemnity insurance covers the compensation costs.
Even when working remotely, an employee may invite a third-party client to their home to discuss business. If they spill hot coffee over the client's arm and laptop, public liability insurance will cover replacing the laptop and paying their medical bills.
A member of your staff at accidentally opens a malicious email while working from their living room and downloads ransomware onto your company’s laptop. Cyber insurance covers the ransom demand and covers profits lost due to business interruption.
An employee suffers mental health issues after being in a high pressure environment, even if they work remotely from home. Employers' liability insurance covers the cost of a claim the staff member may make against your business.
How do claims work?
You make a claim
Log in to your online account and go to the ‘Make a claim’ section. There, you can make a claim directly – there's no need to call us.
We'll ask you for some details about your claim, including a crime reference number (if applicable), the date of loss, type of claim and its detailed description.
You can also attach any relevant supporting documentation like proof of loss or proof of purchase.
We'll get on the case
Once submitted, your claim will be assessed.
If the claim is large, we may need more information from you. Or, if it's small, our team may be able to settle it within a couple of days.
Either way, we'll keep you regularly updated and you'll be able to see the status of your claim on our customer portal.
Your claim is settled
After it's been assessed, we'll let you know if your claim has been successful or not.
If items have been lost, stolen or damaged, we might arrange for the items to be replaced or make a payment to you.
If a claim has been made against your business, you can enjoy legal support, PR advice and breach response support (in the event of a cyber attack), as well as payment of legal fees and compensation costs.
Is working from home covered by my home insurance?
Your home insurance policy will cover the cost of repairing or replacing damaged or lost personal items such as your laptop or phone, but not neccesarily if they are the property of your employer.
If you work from home using your employer's equipment, such as a laptop, your home insurance policy is unlikely to cover any damage or loss of this item. Your company would require business equipment cover to protect your gadgets.
If your work for an employer or run a business from your home and receive business clients as visitors for face-to-face meetings, your home insurance will not cover any compensation costs if your clients are injured in your home. You would need public liability insurance in this case.
Products and stock
If you run a business from your home, then your home insurance policy is unlikely to automatically protect any business products or stock that are kept at home. Business insurance can cover your business' products and stock that you may keep at your home.
Working from home insurance FAQs
Likely not. Most household insurance policies won't cover commercial activities (including working from home). If you work for a company, then that company won’t be party to your household insurance contract either, so it’s important that the company has its own insurance policy which covers employees working from home.
We understand that running a business sometimes requires reacting quickly to different circumstances. That's why flexibility is built into our offering.
If you find yourself moving into an office space, just let us know so that we can make sure you have the right cover. We don't charge fees for making changes.
This depends. It's not a legal requirement, but consider whether you're likely to encounter a situation in which a client could become injured or their property damaged, due to your work. For example, if a client were to visit your home office and trip over a cable, or you were to spill a cup of coffee on their laptop.
Some insurers will require that you notify them of any change in working location, but we understand that working from home is increasingly common. In light of this, our cover automatically covers working from home.
In short, yes. Regardless of where your employees carry out their work, if you have any employed staff, whether full time or part time, temporary or contract, you are legally obliged to hold at least £5 million in employers' liability cover.
Superscript includes £10 million of cover as standard with our employers' liability insurance.
Yes, covers such as employers' liability and professional indemnity cover you wherever you work. Superscript's business equipment insurance will cover your vital items of business equipment such as laptops and phones either in your home or anywhere within:
- Great Britain
- Northern Ireland
- The Channel Islands
- The Isle of Man
- Temporarily anywhere in the world
Yes, HMRC considers all of your business insurance premiums to be 'allowable expenses', meaning you can deduct the cost of your insurance from your taxable profit for the year.
Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.