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Public liability insurance for your business.

Public liability insurance Public liability insurance

Flexible monthly cover
Done and dusted in under 10 minutes
Five-star support, when you need it

What is public liability insurance?

Public liability insurance is designed to cover mishaps that happen to third parties (anyone who isn't you or your employee), or to their property, due to your business. Whether you're in the office or out and about.

Is it relevant to me?

While any business that comes into contact with the public may want to consider public liability insurance, here are few types of business that it's particularly popular with, plus the percentage of our customers who included it in their policy:

Claims examples

Public liability claims are different for every type of business, but here are a few examples of claims where the business could be liable.

Slippery floors

A customer in your cafe slips on a wet floor and injures themselves, even though you put a wet floor sign down. You could face legal and compensation costs.

Unfinished construction

You're laying out a new front path and one of the slabs is slightly uneven so your client trips on it. You can't control acts of clumsiness but you could face legal action.

Damaged laptop

One of your employees gestures during a pitch, spilling hot coffee over the client's arm and laptop. You may have to replace the laptop and pay their medical bills.

Ruined carpet

You’re cleaning a client’s house and you accidentally use the wrong chemicals. It damages their carpet and they want you to cover the costs to replace the whole thing.

Public liability insurance FAQs

Public liability insurance is an important cover for most businesses. We've tried to answer the most common questions surrounding PL below, but if you have any more please don't hesitate to contact our customer success team via the web chat in the below right-hand corner, email or phone on 0333 772 0759+31 10 8080 889.

Is public liability insurance required by law?

Public liability isn't mandatory by law in the UK. However, the unexpected costs of a claim against your business could be devastating, so it's important to weigh up the relatively small cost of public liability versus the potentially devastating costs associated with a claim.

How can I buy public liability insurance?

Purchasing public liability insurance is easy. Simply click 'Start your quote' and work your way through the questions. You'll be asked to disclose your business type, the type of work you do, your turnover and whether you have employees working for you.

Our quote builder will then display the covers that are most applicable to you, including public liability cover.

This process takes only a few minutes and you could be covered with public liability insurance in just 10 minutes.

What's the difference between public liability and general liability insurance?

You may often see public liability insurance and liability insurance used interchangeably. That's because they mean the same thing, but public liability insurance is the term most widely used in the UK, while liability insurance is generally used in the US and occasionally in the UK.

Both terms refer to insurance that protects against claims of accidental injury or property damage to third parties.

What risks does public liability insurance cover?

Accidents happen. Whether it’s a slip, trip, fall or someone injuring themselves using your equipment – it could lead to a lawsuit. There are many ‘no win, no fee’ services these days, which means you can still face a liability or compensation claim even if it wasn’t your fault. Public liability protects you should a claim be made. Find out more about what liability insurance covers.

What to look for in a public liability policy

Check your client contracts to see whether they require a minimum level of cover before you choose your plan. When you’ve found an insurer you’re considering signing with, make sure they are aware of the risks that employees face while working with you (heavy lifting, working with chemicals, etc.).

Does public liability cover damage or injury to employees?

Public liability does not cover employees - it's designed to cover third parties and members of the public. Basically, anyone who isn't an employee. To cover employees, you'll need to have employers' liability insurance, which is a legal requirement in the UK if you have one or more employees.

What’s the difference between public liability and employers’ liability insurance?

These two covers are similar in what they cover, but with a few key differences. Liability insurance covers injury and property damage claims made by a a member of the public (e.g. anyone from a customer to a complete stranger) as a result of your business.

Employers' liability insurance covers injury claims made against you by an employee as a result of your business.

Another key difference is that employers' liability is a legal requirement in the UK for any business that hires people, while public liability is not a legal requirement but protect businesses from large legal and compensation costs if a claim was made against them.

Is public liability insurance tax deductible?

Yes. Public liability insurance is considered a business cost which counts as an 'allowable expense'. This means that you can deduct it when calculating your taxable profit and therefore tax deductible in the UK.

When calculating your taxable profit, you should keep a record of your business income and expenses, not only so that you can calculate it accurately but also as evidence in case HMRC wants to check on your business. For business insurance, this means your invoices and policy documents.

My business doesn't involve much interaction with members of the public - do I need public liability insurance?

Even if your business is office-based, you’ll no doubt have clients or members of the public visiting you from time to time, or your staff will spend time out and about at events. And if an accident happens, either on your premises, or as a result of your activities elsewhere, you could be held liable, with serious financial repercussions for your business.

Authorised by the FCA

The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.

A-rated financial strength

Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).

Protected by the FSCS

If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.