Charities and non-profits come in all shapes and sizes. Our flexible insurance lets you choose the cover that makes sense for yours, with no extra fees for adjusting your policy when you need to.
What does charity insurance cover?
When running a not-for-profit you need all the time you have to work towards you cause. But while you're doing that, it's important to consider and protect yourself against the risks that you – like any other business – face.
Superscript guides you through your cover options, and enables you to choose your level of cover. Popular choices for charities include:
- Public liability
- Employers' liability
- Professional indemnity
- And, increasingly, cyber insurance
What insurance does a charity need?
Public liability insurance and employers' liability insurance are two key covers for charities, but there are others too that may be needed to protect your organisation.
Public liability insurance for charities
Whether you operate from an standalone office or remotely, public liability insurance should be top of your insurance agenda.
If someone has an accident, becomes ill or has their property damaged because of your business, it could lead to a costly lawsuit. Public liability insurance is designed to cover the legal or compensation costs, so your business doesn’t have to.
Employers' liability insurance
Employers' liability insurance is a legal requirement in the UK for any business with employees. It's there to protect your business against legal and compensation costs if an employee were to make a claim against you due to injury at work.
Professional indemnity insurance
If you offer a professional service or advice, professional indemnity insurance is something to seriously consider. It will cover your legal costs if you make a mistake, or fail to fulfil a business contract. Our professional indemnity insurance includes media liability cover as standard.
Media liability insurance
Media liability insurance is an important cover for many charities. Charities will often feature peoples' stories and work with public figures or celebrities, involving complex contracts and sometimes sensitive topics. Being sued for the content you publish is a real risk. Media liability is covered automatically when you take out Superscript's professional indemnity cover.
Office contents and equipment insurance
If you're reliant on equipment to do your work, contents and equipment cover covers the costs if something gets lost or damaged, so you can get back up and running without missing a beat. Not only can specialist machinery be costly to replace but laptops and phones are easily dropped or misplaced, so it's worth thinking about.
Although cyber insurance isn't a legal requirement, with GDPR regulations in force, a data breach could land you with a fine of €20m or 4% of annual turnover – whichever is higher – and a PR disaster. If you experience a data breach, our cyber insurance can cover GDPR regulatory penalties, where insurable by law. Some risks and solutions that can be covered by cyber insurance include:
- Cyber extortion and ransomware
- Business Interruption - including interruption from a business within your supply chain
- Payment card liabilities (PCI-DSS) - if your business processes payments and you suffer a data breach
- Media liability
- Reputation management services
We can insure a large variety of charities and non-profits
There are many different kinds of not-for-profit organisations that perform all kinds of work in communities and industries up and down the country.
Here are some examples of the many types of non-profit that we can insure:
- Charitable trusts
- Cooperative Societies
- Unincorporated associations
- Charitable companies
- Community Benefit Societies
To check if we cover your needs as a not-for-profit organisation, simply click 'Start your quote'.
Charity and non-profit organisation insurance claims
Charity insurance can offer protection against a range of different risks that charities and not-for-profit organisations may face. Here are a few examples of possible claims scenarios:
Injured charity volunteer
A volunteer fundraiser is injured while working at your charity event. Your employers' liability insurance will cover the legal and compensation costs in the event that the volunteer makes a claim against the charity.
Breach of copyright
As your aim to raise funds for your charity, you accidentally use a copyrighted image in your publicity. Media liability insurance will cover the cost of compensation if a claim is made against you.
Your not-for-profit organisation advises businesses on financial matters and this advice leads to the company losing money. Professional indemnity insurance covers the cost of any compensation.
At a fun run event, the speakers are set up with loose cables. A member of the public trips and breaks their phone. Your public liability cover will pay the cost of the damage if a claim is made.
How do claims work?
You make a claim
Log in to your online account and go to the ‘Make a claim’ section. There, you can make a claim directly – there's no need to call us.
We'll ask you for some details about your claim, including the date of the type of claim and its detailed description.
You can also attach any relevant supporting documentation like a crime reference number, a letter of demand or a statement of claim.
We'll get on the case
Once submitted, your claim will be assessed.
If the claim is large, we may need more information from you. Or, if it's small, it may be able to be settled quickly without the need for further information.
Either way, we'll keep you regularly updated and you'll be able to see the status of your claim on our customer portal.
Your claim is settled
After it's been assessed, we'll let you know if your claim has been successful or not.
If you’re liable for something we will assist you with legal support and cover legal and compensation costs where appropriate.
Charity insurance FAQs
You can get a quote for charity insurance with Superscript by clicking on the ‘Get a quote’ button.
The process should take about 4 minutes and will involve answering a number of questions about your business to determine what selection of covers you need.
At the end of a successful quotation process, you'll be given the option to buy your cover immediately, or you can buy it up to 30 days later.
If you get stuck, our customer success team is available on chat, email and phone to help you out!
Your charity insurance quote will vary depending on a number of factors, such as how many employees you have and your turnover. There are a few more factors that influence the cost of business insurance, so it's worth reading up on it.
No, most business insurance covers are not required by law. The key exception to this is employers' liability cover, which is required by law for any business with employees. Not having it, if you do have employees, can result in a fine of up to £2,500 per day for each day you didn't have it.
Professional indemnity is not required by law in the UK, but it is considered a core cover for any businesses (including not-for-profits) and organisations (including charities).
If your organisation gives professional advice (including advice posted on your website or social media) then professional indemnity insurance can protect you against a claim made by another organisation or individual if they lose money as a result.
In short, yes. Having employers' liability cover is a legal requirement for any charity with employees, whether they are paid or not.
Volunteers are categorised as employees and your organisation will need to have sufficient insurance to cover any claim resulting from a member of staff or a volunteer who is injured or becomes ill by working for the charity.
Public liability insurance can help protect your charity if a member of the public is injured or their property is damaged as a result of your event. PL insurance can cover the cost of compensation for any claim that may arise and without this cover, your charity may have to shoulder the cost of the claim from its own finances.
'Not-for-profit' is a catch-all term to describe any organisation who's activities are not for the financial benefit of the owner, board of directors or shareholders. Charities are one example of a not-for-profit organisation and, as an entity, they must meet certain criteria to be considered a charity and be eligible to register with The Charity Commission.
For instance, while charities are allowed to engage in political activity to campaign for a change in the law, it must be strictly in alignment with their charitable purpose. They cannot engage in partisan political campaigning. Non-charitable non-profit organisations are allowed to engage in party political campaigning.
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Authorised by the FCA
The FCA supervises UK financial services firms to protect consumers. We are directly authorised and regulated by the FCA and our Firm Reference Number is 656459. These details can be confirmed on the Financial Services Register at www.fca.org.uk or by calling the FCA on 0845 606 1234.
A-rated financial strength
Our insurance products are underwritten by Standard & Poor’s A-rated financial strength or higher. This means the underwriter has been independently assessed by the world’s leading credit rating provider and found to have a strong capacity to meet financial commitments (pay claims).
Protected by the FSCS
If you are a business with an annual turnover under £1m, charity with an annual income under £1m, or trust with net assets under £1m, then you will be entitled to compensation from the FSCS in the unlikely event we cannot meet our obligations. Full details and further information on the scheme are available at www.fscs.org.uk.