Meeting PSD2 requirements
PSD2 legislation requires that PISPs and AISPs have a specific level of professional indemnity and cyber insurance. This is what we call PSD2 insurance.
At Superscript, we're proud to be able to provide PSD2 insurance to AISPs and PISPs operating in the UK and a number of other European countries.
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Under PSD2, you are required to prove to regulators that your professional indemnity insurance cover meets the standards outlined in the legislation. This is important for fintech businesses, as if an issue occurs, it is your responsibility to rectify the situation and refund any money to the customer, via their bank, within 72 hours. PSD2 insurance can be arranged to cover this.
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What cover do PSD2 compliant businesses need?
Superscript specialises in understanding and sourcing cover for the complex risks faced by fintechs. Below, we've summarised some of the most common covers required.
Professional indemnity insurance
All payment initiation service providers (PISPs) and account information service providers (AISPs) must be able to demonstrate that their cover meets the required insurance limit and excess, as outlined by the European Banking Authority (EBA).
This provides reassurance that you're protected if a customer loses money as a result of your technology or service, in the case that a payment transaction is executed without authorisation, for example.
Our PSD2 compliant insurance offering ensures continual compliance with the minimum limit required and if you're unsure, we can also help you determine the applicable limit.
Cyber and data risks
Protection from cyber exposures such as hackers, ransomware and unintentional disclosure of customer data is important for any fintech business.
But with the increased access to customer account information afforded by PSD2, exposure to cyber-attacks, data breaches and resulting fines is potentially even greater.
Our cyber cover will protect you against any legal and compensation claims that could follow a breach, as well as system rectification costs, PR and crisis management expenses and financial loss due to system downtime and business interruption. Plus our policy covers all of the enhanced data security requirements that PSD2 imposes around fraudulent or non-authorised use and access to your client's account information.
With Superscript, there's no need to obtain a separate crime policy. Our dedicated PSD2 cover has crime protection available as standard.
That means you'll be covered where there is theft of your own funds, or any client money that you are responsible for (by electronic and physical means).
Fines and compliance
With new regulation comes new responsibilities and greater exposure to fines and penalties. That's why our PSD2 professional indemnity insurance (PII) will protect you against regulatory investigations and defence costs, as well as any penalties that are legally insurable. Same goes for the upcoming GDPR legislation, which brings with it fines of up to €20m or 4% of annual turnover.
From the very beginning of the process, Superscript were knowledgeable and professional, and managed to come up with the right policy for us under very tight time frames. We will recommend them to other startups and scaleups.
Superscript were great in helping us get coverage for our AI skin cancer service. We had spoken to a number of brokers as we tried to get insurance for our AI but ultimately, none were able to get underwriters around the table to understand the business and coverage needed. Superscript did that and then helped create a new policy type to get us the coverage we needed. Recommend.
We had a breach and the insurance and legal support we got was invaluable. Superscript walked us through the whole thing including media and customer relations.
It was very quick and easy to claim. Our account manager replied within minutes, confirmed the details and we had the money in our account within 48 hours.